Delivery and Store Policies
Delivery Policy
Orders placed before 8 PM are eligible for next-day delivery.
Orders placed after the 8:00 PM cutoff will be scheduled for delivery on the following eligible delivery day.
Delivery is available Monday through Friday only; No weekend delivery is offered.
A flat delivery fee of $10 applies.
Bee Warranty
Live Arrival Guarantee:
JB BEES guarantees all bee packages and nucs are alive and healthy at pickup. If there are significant dead bees on arrival, report it within 24 hours with photo evidence. We may offer a replacement, partial refund, or store credit, depending on availability.
Queen Guarantee:
Packages: JQueens are guaranteed to arrive alive and are expected to be accepted within 7 days. If the queen is dead or not accepted, JB BEES will provide a replacement queen (pickup only) or credit toward one. The dead queen must be returned to the original queen cage to be eligible for replacement.
Nucs: Nucs include a mated, laying queen. If the queen is missing or failing within 14 days, we will replace her or provide partial credit. The dead queen must be returned to the original queen cage to be eligible for replacement.
Colony Health
All nucs are sold free of serious diseases such as AFB or EFB.
Report concerns within 7 days.
Not Covered
This warranty does not cover
Losses due to weather, transport, pests, or installation errors
Poor management or neglect
Honey production or long-term colony survival
Once bees leave JB BEES, the customer is responsible for all ongoing care.
Liability
JB BEES’ liability is limited to the original purchase price of the bees.
Agreement
Purchasing bees from JB BEES means you agree to this warranty.
